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Technical Services

Supporting Business IT Operations

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24/7 Service Desk

AlphaKOR’s 24/7 Service Desk is the single point of contact between your end-users and IT support! Our Service Desk manages user communication, service requests, and incidents.

 

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Project Services

AlphaKOR’s team of experienced project management professionals help your business deliver projects on time and on budget. We’ll help you align your IT projects with your business goals and objectives.

 

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Consulting Services

Do you know if your business is headed in the right direction? AlphaKOR IT consulting is about creating a strategic roadmap to guide your current and future business infrastructure with intent.

 

VOIP Solutions

Voice Over Internet Protocol allows you to make calls anytime, anywhere using internet-connected devices. Seamlessly multitask with colleagues and clients from around the globe.

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Backup & Disaster Recovery

Prepare your business by protecting your data from full or partial data loss. Data backup and disaster recovery ensure that your data is secured and can be recovered at any time.

 

Mobile Device Management

AlphaKOR provides the resources and expertise to support your mobile device management needs such as regulatory and compliance, operating systems, applications, and more.

Maintenance

When your IT infrastructure has vulnerabilities, there is an increased risk for unplanned downtime. IT maintenance will detect and address any vulnerabilities to help you avoid unplanned downtime.

Security Planning

AlphaKOR assesses your organization from the inside out to plan for your organization’s security. We’ll review existing security risks, manage them, and prepare for potential risks by implementing the best security solutions.

Business Continuity

Is your business prepared to face a disaster? Your custom business continuity plan will outline a plan for quickly responding to and resuming regular business operations.

 

Infrastructure Design

Your IT infrastructure is the backbone of your business. To ensure your business is operating efficiently and optimally, AlphaKOR will design, plan, and implement the best IT infrastructure for your organization. 

Remote Workplace

Experience the power of fast and contactless deployment through managed mobility services. We’ll ensure your employees’ devices are secure and ready for remote work.

 

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